Contact us.

Medical services are closely linked to comprehensive and intensive care and advice. We are always there for our patients and for this reason we have created our FAQ. Before sending a message, we ask you to check the “Frequently Asked Questions” chapter.

In urgent matters you can also contact us by telephone during opening hours. Outside the opening hours, you can call the on-call health insurance doctor at 116117.

Otherwise, we wish you all the best!

Reach out.

Fill out the form and we’ll get back to you as soon as possible!

Visit us.

Address Jena:

Dornburger Straße 17b, 07749 Jena

Address Cospeda:

Lützerodaer Weg 2, 07751 Jena

Opening Times Office Jena

Monday 08-13 & 15-18 Uhr

Tuesday 08-13 & 15-18 Uhr

Wednesday 08-13 Uhr

Thursday 08-11 & 15-18 Uhr

Friday 08-13 Uhr

Opening Times Office Cospeda

Monday 07-11 & 15-18 Uhr  [Dr. Winkler]

Tuesday 08-11 Uhr  [Dr. Wiegandt]

Thursday 08-11 & 15-18 Uhr  [Dr. Winkler]

Frequently asked Questions:

Do you have a specific question and want it answered as quickly as possible? Just take a look at our FAQ on the right-hand side.

If you have not found the answer to your question, please contact us directly using our contact form.

  • The doctor’s office is on the 1st floor of the back building of the “Ärztehaus am Nollendorfer Hof” at Dornburger Str. 17b and is barrier-free. You can reach the practice comfortably with an elevator.
  • Our practice is easy to reach through disabled and wheelchair-accessible access and also has disabled and wheelchair-accessible access to the treatment and sanitary rooms.
  • The practice team will be happy to help you if you need support.
  • Home visits can be arranged, depending on the severity of the illness or the mobility of the patient.
  • The practice of Dr. Winkler is there for the whole family – including young people and children.
  • Our general practice is open for you on weekdays all year round.
  • A medical consultation is possible for all patients within our opening hours, even without an appointment.
  • Please consider: Especially on Mondays and after public holidays there can be longer waiting times between 8 a.m. and 10 a.m.
  • The data on the insurance card serves as proof of the insurance relationship. For this reason, treatment is not possible without an insurance card – with the exception of emergencies.
  • The insurance card must be presented to those with statutory health insurance at the beginning of treatment. During a treatment series, the insurance card must always be presented at the beginning of each quarter.
  • During home visits, the data is recorded via a mobile reading device.

For technical and personal reasons, there are more calls, especially during peak times (especially in the morning between 8:00 a.m. and 10:00 a.m.), which is why the lines are often busy. We therefore ask you to try again later or use E-Mail. In non-acute cases, we recommend calling from 12:00 p.m. Thank you for your understanding.

  • We try to keep waiting times short, but we attach great importance to comprehensive care for our patients.
  • Our patients are also welcome without an appointment during our opening hours, but we ask for a little patience in such cases.
  • Yes, it makes sense for all specialists (except dentists) to obtain a referral from your general practitioner. Referrals to radiologists and laboratories are required by law. Thanks to a referral, the reports from the specialist are sent to your family doctor, who can then provide comprehensive advice and order further treatment on this basis.
  • A referral to a treating specialist is always valid until the end of the respective quarter.
  • A prescription is valid for one month after issue. Anyone who redeems the red prescription too late can have it converted into a private prescription at the pharmacy. Then the patient has to pay the full cost of the drug.

    A private prescription (blue) can be redeemed in the pharmacy within three months.

  • Come to our practice in compliance with the current hygiene measures and inform the practice staff when you register. The further procedure is then discussed individually with the attending physicians according to the current medical recommendations.